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September 27-30, 2021
Seattle, Washington, USA + Virtual
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Wednesday, September 29 • 11:30am - 12:20pm
(IN-PERSON) Panel Discussion: Contributor Leaderboards to Incentivize Good Community Citizenship - Georg Link, Bitergia; Elizabeth Barron, CHAOSS; Amy Marrich, Red Hat; Matthew Tift, Lullabot; Matt Germonprez, University of Nebraska at Omaha; Sean Goggins

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Leaderboards that show the top-performing contributors are double-edge swords in a community's toolbox. Tracking contributions can introduce an element of gamification, especially when contributors gain privileges in a community based on their level of contributions. As a positive outcome, leaderboards can facilitate increased participation, motivation, and contributions which hopefully advances the community. As a negative outcome, leaderboards can discourage contributors who may be participating in different ways. They can also lead to increased activity that inadvertently works against the good of the community as contributors are focusing on increasing misaligned metrics. In this interactive panel session, panelists will discuss with participants the use of leaderboards and alternative metrics we can use. The session begins with a brief introduction to leaderboards, how to implement them, and examples of successful and catastrophic uses. Then, all attendants are invited to share their experiences and discuss better uses of leaderboards or alternative means to grow communities and contributions. The conversation will be captured and inform the work of the Linux Foundation CHAOSS project, where attendees are invited to continue the conversation after OSSummit.

Speakers
avatar for Elizabeth Barron

Elizabeth Barron

Community Manager, CHAOSS
Elizabeth has spent 20+ years in open source, with the bulk of her career in community management. She currently works as the Community Manager for CHAOSS, and previously was in community management at GitHub, Pivotal/VMWare, Engine Yard and Sourceforge. She is also a professional... Read More →
avatar for Matt Germonprez

Matt Germonprez

Professor of Information Systems and Quantitative Analysis, University of Nebraska Omaha
Matt Germonprez is the Mutual of Omaha Distinguished Chair of Information Science & Technology and Professor of Information Systems and Quantitative Analysis in the College of Information Science & Technology at the University of Nebraska Omaha. He uses qualitative field-studies to... Read More →
avatar for Sean Goggins

Sean Goggins

Professor, University of Missouri
Sean is an open source software researcher and a founding member of the Linux Foundation’s working group on community health analytics for open source software CHAOSS, co-lead of the CHAOSS metrics software working group and leader of the open source metrics tool AUGUR which can... Read More →
avatar for Georg Link

Georg Link

Director of Sales, Bitergia
Georg Link is an Open Source Strategist. Georg’s mission is to help open source projects, communities, and companies become more professional in their use of metrics and analytics. Georg cofounded the Linux Foundation CHAOSS Project to advance analytics and metrics for open source... Read More →
avatar for Amy Marrich

Amy Marrich

Principal Technical Marketing Manager, Red Hat
Amy Marrich is a Principal Technical Marketing Manager at Red Hat. She currently serves on the Open Infrastructure Foundation Board of Directors and the CHAOSS Projects Governing Board. Inn addition she serves on the OpenStack Technical Committee, as chair of the OIF Diversity and... Read More →
avatar for Matthew Tift

Matthew Tift

Lead Engineer, Lullabot
Dr. Matthew Tift is a lead engineer at Lullabot and a yoga teacher. He has been writing and presenting about free software and music regularly at academic and professional conferences for two decades. He started building websites professionally in 1999 and earned a Ph.D. in musicology... Read More →


Wednesday September 29, 2021 11:30am - 12:20pm PDT
Room 401