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September 27-30, 2021
Seattle, Washington, USA + Virtual
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Wednesday, September 29 • 3:55pm - 4:20pm
(VIRTUAL) Growing Communities: A Research-based Framework for Eliminating Barriers to Contribution - Daniel Izquierdo, Bitergia & Mariam Guizani, Oregon State University

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A barrier to contribution is a reason for contributors to give up trying to make a contribution, which negatively impacts growth of the community. Understanding common barriers enables OPOS and community leaders to identify effective means to make their communities more engaging for internal and external contributors and thereby grow the community. We will share recommendations for how to remove barriers and by presenting a framework of 88 common barriers across three categories: a) technical, b) process, and c) social barriers. The barriers and related recommendations were developed during a research project that the Apache Software Foundation (ASF) sponsored. The framework is based on 2020-2021 data from ~700 survey responses, 20 interviews, was developed by researchers from Bitergia and the Oregon State University, and validated with the ASF community. For most of these barriers, the ASF community shared their input and provided strategies to mitigate the issue. This talk is targeted at open source community managers, developer relations professionals, developer advocates, and open source program managers. Personal experience working in open source communities would be helpful.

Speakers
avatar for Mariam Guizani

Mariam Guizani

Graduate Student Ph.D., Oregon State University
Mariam Guizani is a PhD student in Computer Science at Oregon State University, she recently completed her internship at Microsoft Research summer 2021. Her research area is in the intersection of Human-Computer Interaction and Software Engineering. Her researcher focuses on improving... Read More →
avatar for Daniel Izquierdo

Daniel Izquierdo

CEO, Bitergia
Daniel Izquierdo Cortázar is co-founder and current CEO of Bitergia, a company focused on producing software development analytics and business insights on public, open source, and internal projects. Bitergia helps organizations build and accelerate their Open Source Program Office... Read More →


Wednesday September 29, 2021 3:55pm - 4:20pm PDT
MeetingPlay Platform + Virtual Learning Lab