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September 27-30, 2021
Seattle, Washington, USA + Virtual
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Wednesday, September 29 • 1:45pm - 2:35pm
(IN-PERSON) Remote Access to IoT Devices: Common Needs and Approaches - Eystein Måløy Stenberg, Northern.tech Inc. (Mender.io)

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When deploying IoT devices to the field, they become inherently difficult to access physically. In the ideal case the devices always work predictably and you have an approach to do OTA software updates in a controlled manner, so you can systematically improve your device fleet over time, by fixing bugs, security issues and adding new features. In the real world, even if you do your due diligence and planning, strange things will happen to individual devices in the field. Your customers will contact you and ask why the product is not working according to their expectations. Is there something wrong with the device, software applications or the expectations/usage of the customer? This needs to be addressed right away, your customer is waiting. But where to start? Remote access is a common term used for different features, for example remote terminal, that will enable efficiently diagnosing such issues remotely. Based on research on solutions used across many different IoT product companies, we will go through the most common needs around Remote access. We will also survey different open source technologies, including system applications and network protocols, that can be used for remote access purposes and compare them.
Speakers
avatar for Eystein Måløy Stenberg

Eystein Måløy Stenberg

CTO, Northern.tech
Eystein Stenberg has over 8 years of experience in security and systems management as a developer, a support engineer, a technical account manager, and now as a product manager. He has been in the front line of some of the largest production environments in various roles and has in-depth... Read More →

Remote Access to IoT Devices Common Needs and Approaches (1) pdf
Wednesday September 29, 2021 1:45pm - 2:35pm PDT
Elwha B
  Internet of Things, Remote access